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Frequently Asked Questions
Got questions? We've got answers! Browse our FAQs to find quick solutions to common queries about our organic products, delivery options, quality assurance, and more.
How can I get support for my order?
You can send us an email through info@ghers.ae or contact us on whatsapp: +971526273965
How long does freshness last after delivery?
Our products are harvested close to the day of delivery and come directly from local farms, which means they are usually fresher than supermarket produce. When stored properly in the refrigerator, most fruits and vegetables stay fresh for 5 to 7 days, and often longer depending on the product.
Because Ghers delivers directly from farms with minimal handling, many customers notice their produce lasts longer than typical store-bought products.
Where do your products come from?
All our products come directly from local farms in the UAE. They are not stored in warehouses or distribution centers. Farmers harvest and prepare the products, and they are delivered to customers the same day whenever possible.
This direct farm-to-home model allows us to reduce handling, preserve freshness, and support local farmers.
Why do I sometimes see limited quantities available?
Our products come directly from farms, which means availability depends on seasonality and daily harvests. Unlike supermarkets that store products for long periods, Ghers prioritizes freshness, so some items may be available in limited quantities depending on what farmers harvest that day.